Shipping policy

Shipping Policy

Luna + Mar Baby Co

Thank you for shopping with Luna + Mar Baby Co! We’re honored to be a small part of your little one’s journey. Please review our shipping policy below for details on how and when your order will arrive.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.

During high-volume periods (such as sales or holidays), processing times may be slightly extended. We appreciate your patience and understanding.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times (after processing):

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–3 business days (if available at checkout)

Please note that delivery times are estimates and may vary due to carrier delays, weather, or other factors beyond our control.

Shipping Carriers

We currently ship using trusted carriers such as USPS, UPS, or FedEx, depending on the destination and shipping method selected.

Domestic Shipping

We currently ship within the United States. If you are located outside the U.S. and interested in placing an order, please contact us before purchasing.

Order Tracking

Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.

Incorrect Address

Please ensure your shipping address is correct at checkout. Luna + Mar Baby Co is not responsible for orders delayed, returned, or lost due to incorrect or incomplete addresses provided by the customer.

If an order is returned to us due to an incorrect address, the customer will be responsible for additional shipping fees to resend the order.

Lost or Damaged Packages

Luna + Mar Baby Co is not responsible for lost or stolen packages once marked as delivered by the carrier. If your package arrives damaged, please contact us within 48 hours of delivery with photos of the damage so we can assist you.

Questions

If you have any questions about your order or shipping, please reach out to us at info@lunaandmarbabyco.com. We’re always happy to help!